What should you do if a patient expresses concern about their care?

Listening attentively to a patient who expresses concerns about their care is fundamental to providing compassionate and effective healthcare. When you take the time to hear their worries, this demonstrates respect and empathy, which can help to build trust and improve the patient-nurse relationship.

Reporting their concerns to the nurse is essential as it ensures that those who are responsible for the patient’s care are made aware of any issues. This can lead to better management of the patient's concerns and a more tailored approach to their care plan. It's an important part of the role of a nurse aide to serve as an advocate for the patient, which includes effectively communicating their needs and concerns to other members of the healthcare team. Proper communication can alleviate anxiety and help the patient feel more secure in their care.